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CourierSoft Office

CourierSoft Office provides your business with a total solution from call logging through to completion of delivery and invoicing. You have visibility of parcels, vehicles and personnel in real-time. In fact all the features you need to give your customers an excellent service.

CourierSoft Office enables you to log call details against predefined customer details. Once a call is logged, CourierSoft utilises advanced resource management to allocate the best-fit vehicle and driver. Call details are then communicated to the driver via PDA or phone. At the point of delivery a signature is captured, POD is generated and forwarded to the customer. Finally the completed calls are invoiced by the system and can be forwarded to the customer and passed to your accounts team.

CourierSoft Office gives you the foundations for a professional, cost effective courier operation.


Key Features:

Call Logging:

Holds Quotation & Job History against customer
Customer reference input - populates Customer address, pricing tariff, service type automatically
Customisable tariffs and pricing.
Address remembering feature
Automated Postcode address search

CourierSoft Office

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Integrated to Google maps for route calculation
Web based customer booking

Invoice Management:

Automated Invoice forwarding to Customer
Generates Invoice and driver payment
Invoicing with Sage integration

Call Allocation:

Automated generation of planned jobs.
Manual & Automated Job Allocation
Job status in real time
Manage job via PDA or telephone for delivery agent
Automated Job alerts

Additional features:

Holds vehicle statutory details
Maintain staff statutory details
Retains Customer details and tariffs

Management Reports:

Parcel location in real time
Total route activity of the vehicle and consignment can be viewed.
Various email alerts

Key Benefits

A total web based solution, giving you the freedom to work from anywhere.
State of the art technology gives you a competitive advantage
Solution includes server hosting, PAF and technical support.
Easily adaptable and customized to your business needs.
Improve customer service by providing real time job information.
Reduce your operating and administration costs
Efficient & cost effective automated email invoices and proof of delivery to customer.
Increase number of deliveries, driver productivity and minimise data error by using CourierSoft mobile.
Generate a paperless working environment
Compete in the market and maximise business Opportunities.
Enables you to maximise your business opportunities instead of managing an IT operation
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